Track Your Order

Track Your Order

Once your order ships and tracking is available, we’ll send a tracking link to the email address used at checkout.

Tracking not updating?

Carrier scans can take time to appear, especially shortly after a label is created or during peak shipping periods. Check the tracking link again after the carrier has had time to process the parcel.

Need us to review it?

Email support@casedq.com with your order number and the email used at checkout. If you already have a tracking number, include it in your message so we can review the available information more quickly.